Client: International EPR (Electronic Patient Records) Software Provider
Healthcare Sector: HealthTech/IT
Project Category: BidVault Enterprise
Client: International EPR (Electronic Patient Records) Software Provider
Healthcare Sector: HealthTech/IT
Project Category: BidVault Enterprise
Our client – a leading international provider of digital clinical solutions – turned to us for guidance and help during a critical period of bidding following a run of critical bid losses. Over a period of 18, we partnered closely to help them to secure NHS contracts totalling over £400 million.
As a global player, our client needed assurance in quality, consistency, and capacity during a crucial phase of growth across the UK. Despite their impressive track record, they knew that an outsourced partner with bidding specialisms and a keen understanding of digital/tech tendering was the only way to go. With a parent company ranked among the UK Government’s top 40 suppliers, specialising in IT hardware and software solutions, they knew that they had the products and services to win, but they needed to submit the bids to match.
The client – like most larger organisations – had difficulty internally when pulling together product, implementation, marketing and sales teams, with no central resources taking responsibility for overall bid quality. Given that they were facing a significant upcoming pipeline due to an NHS initiative to replace and implement new EPR software across all ICBs over a period of 24 months, they knew that action was needed.
After a rigorous selection process, the client chose Bidding Limited’s BidVault Enterprise solution to support them through the next phase of bidding. As a BidVault Enterprise client, they gained access to a dedicated pod of APMP-certified bid professionals focused solely on their organisation – supporting on everything from building out capture and pre-engagement methodologies and approaches, through to providing strategic bid direction, management and writing services on-demand.
Our unique approach allowed us to embed ourselves within the organisation, with our ‘pod’ working closely with the client’s sales, product, development and service delivery teams on a day to day basis, attending internal meetings and gaining a genuine understanding of their values, goals and aims at all times.
Using Virtual Bid Team, our SaaS-enabled content management solution, we helped a client build and maintain a central ‘bid bible’ with minimal effort required on either side. Through our BidVault Enterprise approach, we quickly gathered their existing bid documents, CVs, case studies, product information, and more, automatically indexing and structuring everything for seamless access.
This setup allowed real-time integration of new content from both their internal teams and our team at Bidding Ltd. By breaking down traditional silos, we ensured that everyone involved always had access to the most current and relevant content—making collaboration easier, faster, and more effective.
With our BidVault Enterprise solution , the client is now equipped to continue bidding into the NHS confidently. They have a dedicated team, cutting-edge content technology, and leading methodologies embedded across their business. This comprehensive support has positioned them to continue to pursue larger opportunities and enhance their competitive standing in the NHS.
As a major enterprise, our client had always grappled with the challenges inherent in coordinating bid writing efforts across different teams. Their Sales Director highlighted the transformative impact of our dedicated team, which seamlessly united internal specialists to craft succinct, compelling, and ultimately successful responses.
“The team’s responsiveness and adaptability have garnered praise from various SMEs and executives involved in numerous proposals over the past 18 months. We now possess a repository of top-tier responses and templates, empowering us to consistently deliver exceptional proposals.”
“Your unwavering dedication to guiding our teams in crafting comprehensive, strategic, and tailored proposals has played a pivotal role in securing new opportunities for us.”
Sales Director - International IT Organisation
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