The public sector procurement landscape is evolving, and if you are working in facilities management (FM) or security services (SS), there’s a significant opportunity just around the corner. Crown Commercial Service (CCS) is preparing to launch RM6378, a comprehensive new framework that will revolutionise how public sector organisations access facilities management and security services.
RM6378 is an open framework being let under The Procurement Act 2023, designed to give public sector organisations streamlined access to a complete range of FM and Security Services. This new framework will replace both the current RM6232 (Facilities Management and Workplace Services) and RM6257 (Security: Physical, Technical and Support Services) frameworks, consolidating them into a single, more efficient procurement route.
The framework covers an extensive range of services including:
Facilities Management Services:
Security Services:
Statutory Compliance:
For Facilities Management and Security Service providers, RM6378 is both an opportunity and a necessity. With the framework replacing two existing major routes to market, positioning yourself effectively will be crucial for maintaining and growing your public sector business.
Market Consolidation: The merger of two frameworks into one means a changing competitive landscape. Success on RM6378 could provide access to a broader range of opportunities across both Facilities Management and Security Services.
Total Facilities Management (TFM) Opportunities: The framework emphasises comprehensive service delivery, potentially favouring suppliers who can offer integrated Hard FM and Soft FM services alongside security solutions.
Social Value Requirements: Suppliers will need to demonstrate clear capabilities in delivering Social Value Outcomes, making this a key differentiator in the bidding process.
Careful preparation and strategic thinking will be required to be successful in winning a place on RM6378. Here are the key best practices to consider:
The framework will most likely be divided into multiple lots, covering different service types. Research each lot thoroughly and consider:
Social value is increasingly central to public procurement. Develop a comprehensive approach that includes:
The framework’s emphasis on TFM suggests buyers want integrated service delivery. Consider:
Environmental considerations are paramount. Prepare by:
With statutory obligations being a key component, ensure you have:
Modern facilities management increasingly relies on technology. Consider:
With conflicting information about the Find a Tender notice publication date (stated as both 1st September 2025 or November 2025) and framework award scheduled for June 2026, it’s safe to say it could go live any day now. There’s still time to prepare, but action is needed now!
Register Your Interest: Contact the CCS team at rm6378@crowncommercial.gov.uk to ensure you receive updates and invitations to engagement sessions.
Internal Assessment: Conduct a comprehensive review of your capabilities across all potential service areas to identify strengths and gaps.
Case Study Development: Document successful projects that demonstrate your capabilities across relevant service areas, with particular focus on social value delivery and sustainability outcomes.
Tender Team Assembly: Build your bid team with appropriate expertise in technical writing, pricing, and project management.
Response Templates: Develop template responses for common tender questions around social value, sustainability, and service delivery methodologies.
Financial Planning: Ensure you have the financial capacity to support the bid process and potential contract mobilisation.
Market Positioning: Refine your value proposition and competitive positioning based on market intelligence gathered during the engagement period.
CCS has been conducting extensive market engagement since March 2024, with ongoing webinars, workshops, and consultation sessions. This engagement wasn’t just about gathering information, it was an opportunity to influence the framework’s development and understand the procurement strategy. It’s one of the changes brought about by PA23 and is something that public sector suppliers should be acutely aware of moving forwards as active participation in engagement activities can provide several benefits:
If you’re not already aware, then you’re giving your competitors a head start, allowing them to shape the opportunity before it reaches the market.
RM6378 represents more than just another procurement framework, it’s a fundamental shift toward integrated, sustainable, and socially responsible service delivery in the public sector. For suppliers, success will depend not just on competitive pricing, but on demonstrating genuine capability to deliver comprehensive solutions that create social and environmental value alongside operational excellence.
The consolidation of Facilities Management and Security Services into a single framework reflects the Public Sector’s desire for simplified procurement and integrated service delivery. Organisations that can adapt to this new landscape, invest in the right capabilities, and engage effectively with the procurement process will be well-positioned to succeed.
If you’re not achieving high scores on Social Value, Net Zero or any other qualitative part of your bid submissions, it’s not too late to get some help. Contact us and we can make sure your bids go from Score Zero, to Net Hero!
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